Indianapolis, IN United States
Sr Human Resources Specialist
AAR Aircraft Services
HR / Recruiting / Staffing
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“I am a true HR Professional looking for a new opportunity to develop my skills and increase my business strategy experience further. I have over 10 years of HR experience specializing in Employee Relations, Organizational Development, Career Pathing, Leadership & Coaching, and Training and Development.”
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Kristine's Short Bio
I am a true HR Professional looking for a new opportunity to develop my skills and increase my business strategy experience further. I have over 10 years of HR experience specializing in Employee Relations, Organizational Development, Career Pathing, Leadership & Coaching, and Training and Development.
KRISTINE L SPENCER
1467 Sandy Bay Dr. Apt J ♦ Greenwood, IN 46142 ♦ 317-407-9222 ♦ firstname.lastname@example.org
PROFESSIONAL PROFILE: http://www.linkedin.com/in/dynamichrprofessional
SENIOR HUMAN RESOURCES GENERALIST
Results-oriented, client-focused Senior HR Generalist with fifteen years of progressive experience in multiple industries handling difficult international and domestic matters. Quickly and easily able to build solid rapport with employees, co-workers, and upper management.
AREAS OF EXPERTISE
• Employee Relations
• Employee Benefits
• Team Building
• Talent Acquisition & Retention
• Policy and Procedure Development
• Employee Career Development
• Process Improvement
• Leadership and Coaching
• Training & Development
AAR Aircraft Services Oct 2007 – Jan 2009
Senior Human Resources Specialist
AAR provides a wide range of products and services for the aviation/aerospace industry including Aviation Supply Chain; Maintenance, repair and Overhaul; Structures and Systems; and Aircraft Sales & Leasing.
• Managed full cycle talent acquisition including recruiting, screening, interviewing, and background/drug compliance for 6 departments; Quality, Materials, Planning, Engineering, Sales, and Finance /IT.
• Managed Employee Relations for 6 department including FMLA/STD; Medical, Dental and Vision Insurance; Tuition Reimbursement Program; 401K; Uniforms; etc.
• Researched and investigated complaints and imposed standard disciplinary actions complying with state and federal laws as well as policies and procedures.
• Coordinated with Safety Manager to performed accident investigations, workers compensation issues, and tracking of OSHA reports.
• Analyzed wage and salary reports to determine competitive compensation plan and conveyed results to management.
• Served as internal consultant to insure that all departments were complying with policies and procedures.
• Coached and managed Supervisors and managers on HR issues, policies, procedures and investigations.
• Directed and coordinated annual merit increase and performance review process.
• Facilitated and managed Leadership Training for over 200 supervisors and managers.
Thomson, Inc. (Contract position through CDI, Corp.) April 2007 – Oct 2007
Human Resources Specialist
Thomson is a world leader in digital video technologies delivering high-quality technologies, systems and services to the Media, Entertainment & Communications industries and the general consumer.
• Managed and designed a full cycle talent acquisition process which includes recruiting, screening, interviewing, background compliance, new hire orientation and job training.
• Recruited and hire for difficult to fill engineering and software positions in the US, Latin America and Canada.
• Supervised recruiting process with HR coordinators in additional US locations, Mexico, Canada, and China.
• Served as internal consultant for managers and associates for HR related issues and professional/career path.
• Oversaw annual compensation process to ensure internal equity and external competitiveness.
• Managed headcount reports and updates for the global organizational charts.
• Managed associate reimbursement programs, reports and payout for US, Latin America and Canada.
Creative Underwriters Aug 2006 – April 2007
Human Resources Manager / Accounting
Creative Underwriters is a 40 year old, family owned general agency operating in over 28 states and specializing in Transportation, Property & Casualty, Special Lines and General Liability insurance.
• Managed and coached four employees by performing performance reviews and career development guidance.
• Led change of health insurance carriers resulting in a 10% reduction in premiums to the corporation and a 14% reduction to the associates.
• Coordinated COBRA and preformed exit interviews and termination of benefits, payroll, etc.
• Administered and rolled out new company provided benefits including Health, Dental, Life, Discount Programs, etc.
• Designed and managed Associate Appreciation Programs and a pay-for-performance evaluation process.
• Processed payroll, premium finance agreements, Accounts Payables, and Accounts Receivables.
• Counseled associates and upper level management on HR related issues.
Baker Hill Corporation an Experian Company April 2002 – March 2006
Solution Services Administrator/Travel Manager
Baker Hill has been focused on the banking industry, delivering solutions that address business process needs and working as a trusted advisor to its banking clients for more than 20 years. Baker Hill was recently acquired by Experian.
• Directed a team of three associates and provided generalist support for more than 200 employees across multi-state locations.
• Identified a cost savings effort with regards to travel policies. Created and implemented new policies and procedures which led to an annual savings of over $45,000.
• Developed and administered new hire orientation training, including insurance benefits and Corporate Standards of Conduct policies.
• Created and managed statistical reports tracking applicant flow process, employment trends, and staffing plans.
• Managed compensation database, reports and provided details to senior level management.
• Designed and maintained statistical reports to track staffing trends, compensation history, and associate satisfaction surveys.
• Formed a community engagement strategy which included the creation of a Community Outreach board for charitable opportunities.
EDUCATION, TRAINING AND ADDITIONAL SKILLS
Ball State University Bachelors of Science Business / Human Resources
Currently enrolled in classes to complete Bachelor of Science degree
IUPUI HR Management Certification
IBM Employee Relations Training; Change Management Training; Diversity Training; Project Management Training
• MS Word
• MS Excel
• MS PowerPoint
• MS Access
• MS Outlook
• MS Project
• ADP Payroll
• ADP Enterprise HRMS
CAREER ORGANIZATION MEMBERSHIPS
• SHRM – Society of Human Resource Management
• AMA – American Management Association
• HRACI – Human Resource Association of Central Indiana
• Challenger Development Center (Decatur Township School District) – Currently on Board of Directors
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